" How long will it take for me
to be one the water after I place an order with Kayaker?"
Since Feathercraft and Nautiraid do not keep stock, kayaks
are manufactured only when ordered. Generally, both manufacturers
require 2-3 weeks to produce a kayak although this may vary
from time to time. Airfreight to Sydney usually takes between
" How do we organise payment?"
Here at Kayaker we decided to go against an online store approach.
We want to give each customer the personal attention they
deserve. Click here find out more
about purchasing. In regards to payment a 20% non-refundable
deposit is required at time of placing order with the balance
payable at the time the kayak is ready for shipment to Sydney.
Payment can be made by cash, cheque, American Express, Diners,
Visa, Mastercard, Bankcard and telegraphic transfer.
For orders which require the kayak to be delivered directly
to a foreign country, payment can only be made by telegraphic
As we consider our pricing policy fair & reasonable, prices
as detailed are not negotiable.
You may find the Feathercraft pricing expensive but according
to "Paddler" (USA) magazine in its "2001 Buyers Guide", the
recommended selling price for the K1 Expedition in the USA
is $4,125.00 United States dollars which is approximately
$7,932.00 Australian dollars. Kayaker retails the K1 Expedition
for $6,723.00 Australian dollars. How's that for value?
If you wish to convert Australian Dollars to your domestic
" What about freight and insurance?"
Our pricing includes freight and insurance from Canada / France
to Sydney. The insurance covers loss, theft or damage during
If the ultimate delivery destination is outside of Sydney,
we can arrange additional freight / insurance at reasonable
rates. This additional freight / insurance is payable by the
purchaser and is not included in our pricing.
Insurance after you get it home is also possible. If you are
living in Australia, we have been informed that the NRMA will
insure any Kayak over the phone. It is around a 4.1% premium
depending on where you live. For more details contact your insurer.
" Do the kayaks have a warranty?"
Feathercraft and Nautiraid folding kayaks come standard with
a warranty on parts and workmanship for the following periods:
Feathercraft - Two (2) years.
Nautiraid - One (1) year.
" The pictures look great but I would
like to take a kayak for a test paddle. Is this possible?"
Although we do not keep a full range of kayaks in stock, test
paddling is available for any models which we have at our
"Is it possible for me to speak with
one of your clients that already has a feathercraft, sort
of like a referee?"
Sure! We would be more than happy to give you some names
and numbers of active Feathercraft owners who might be able
to answer more of your questions , just drop us a line. We
will ask their permission and supply you with the relevant
"Does Kayaker sell paddling accessories?"
Yes, Kayaker can provide you with a list of all the accessories
avaliable. Contact Us.
If you have any more questions or enquiries please feel free
to email us email@example.com